General Questions
Why Should I Choose Cosmetic Solutions?
We are the industry’s leading developer and manufacturer of scientifically proven, state-of-the-art skin, body and specialty hair care products. We are the choice partner for renowned skin care leaders, physicians, established cosmetic brands, and up-and-coming entrepreneurs.
Backed by cutting edge technology, we offer your company world class services including research, development, packaging, artwork and design, manufacturing and delivery. From concept-to-shelf, our extensive experience in Private Label OEM Manufacturing is the solution to all your company’s skincare needs.
Are You an FDA Registered Facility?
Yes, we are an FDA Registered facility. We are also cGMP Compliant and an ISO 22716 Certified Personal and Skincare Contract Manufacturer.
Do You Follow cGMP Practices?
Yes, all of our processes are cGMP Compliant. We also are an FDA Registered facility and an ISO 22716 Certified Personal and Skincare Contract Manufacturer.
How Long Have You Been in Business?
We have devoted more than 25 years to establishing our brand as an internationally recognized expert in the research, development and production of technologically advanced skincare products.
Who Are Your Established Customers?
Due to confidentiality agreements with existing clients, we cannot disclose the names of our customers. However, we can tell you that we have manufactured millions of products for thousands of customers and can provide you will references should they be required.
Where Are Your Products Sold and Distributed?
Our products are marketed and sold all over the world. They are available in leading department stores, physicians’ offices, salons and spas, and many internet retailers.
What Size Businesses Do You Generally Work With?
We work with a vast assortment of business sizes, from small up-and-coming businesses, to large established corporations, doctor’s offices, salons and spas.
What Are Your Manufacturing Capabilities?
Our facility can accommodate both low and high volume runs. Starting at the 48 prototype runs, to the 100,000 units or higher, high volume runs. All products are manufactured right here in the USA, at our headquarters in beautiful Boca Raton, Florida. Our secure manufacturing facility is located on-site in our 40,000 square foot headquarters.
Can I Request Product Samples?
Yes, we offer full-size product samples. These samples can be purchased at the wholesale price, less a 50% discount, and there are no minimum orders. To request samples, or to discuss our available products, please feel free to contact us, and an account representative will be happy to assist you.
What Are Your Order Minimums?
Our minimum order size is currently 48 pieces per sku for Private Label orders and Custom Formulation batch sizes starting at 100 Kilograms (25 Gallons).
How Do I Place My First Order?
We make it easy for you to place your first order, just call us at 1.888.883.0540 and an account executive will be available to discuss your order. If you would like for a representative to contact you, just complete our contact us form and we will contact you as soon as possible to answer any questions you may have, provide you with our product catalog, and assist you with an order.
What Is The Lead Time For First Time Orders?
Our turnaround time on new orders is about 3-4 weeks, however this can vary depending on the size of the total order. We do our best to deliver your order as quickly as possible, but will never compromise quality or safety to do so.
How do I re-order?
For established customers, you can re-order by contacting your account representative by email, fax, or phone.
What is the Lead Time for Re-Orders?
Our turnaround time on new orders is about 2 weeks, however this can vary depending on the size of the total order. We do our best to deliver your order as quickly as possible, but will never compromise quality or safety to do so.
How Exactly Does the Process Work?
It is important to us that you understand the process we go through to deliver a final product to your doorstep. If you are interested in Private Label products, visit our How Private Label Works section for an in-depth explanation of the process. If you are interested in Contract Manufacturing, visit our How Contract Manufacturing Works section for an in-depth explanation of the process.
Can I Get a Rush Order?
Due to the labeling requirements, we always recommend planning ahead, so you’ll have stock on hand. However, unforeseen circumstances may arise, which necessitate a rush order. If you let us know, the details of the order, we will do our best to accommodate without compromising our stringent quality and safety procedures.
Can I Visit Your Facility?
You certainly can visit our facility, and we would love to have you. We are located in beautiful Boca Raton, Florida. If you are in the area and would like to schedule a visit, please contact your account representative to set up a time. If you don’t yet have a sales representative, please contact us and we will plan your facility tour.